Outpatient Follow-up Appointments

Who should attend? This practical and useful Outpatient dedicated day has been designed for: • Clinical leads for Outpatients • Operational, directorate and service managers for Outpatients • Outpatient matrons, nurse managers, lead nurses and senior sisters • Trust service development, transformation and quality leads Why should you attend? This practical day will help you kick start your transformation programme and guide you step-by-step through the process of change; as well as sharing some alternative cutting edge models from around the country on how to deliver follow-up appointments in a different way. What are the key learning outcomes? This practical seminar will guide you to: • Start a Change Programme to Manage Outpatient Follow-Ups Appointment: gain practical tools to review pathways and identify processes that could be delivered differently • Identify and Manage Follow-up Demand Differently: sharing practical insight into how to identify and tackle excessive demand and rapidly discharged patients to clear backlogs • Set-up a Virtual Outpatient Clinic for Outpatient Follow-Up Appointments: developing the right processes and structures to ensure your virtual clinics are robust and can help manage follow-up demand • Implement Patient Initiated Follow-Ups: Discharging Patients with Fast Track Access: learn about the model, benefits and logistics of direct patient access clinics

02 de julio de 2015 | Birmingham (Reino Unido)


Maple House

150 Corporation Street, Birmingham B4 6TB

Birmingham (Reino Unido)


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SBK: Leading Events in Healthcare

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