Lean for Outpatient Services

What is it about? When outpatient departments need to improve efficiency, reduce waste and improve patient experience, this interactive and engaging day will identify how you can mould existing elements of your department to develop a successful integrated model. Why should you attend? This one day course will give you the time to take a wide-reaching in-depth look at the way your service provides care, the paths patients take and whether your processes work as well as they could. When the best outpatient departments support and empower their front line staff to do the best job they can for the patient, are you ready to change your culture, engage and empower your staff and to be able to lead change from the front line and up? Key learning outcomes By learning how to apply the principles of lean to your outpatient department, you will understand how to bring about change that benefits your patients, your staff and your trust as a whole. Take the first step to develop your outpatient department so it is not only fit for the users and carers, but also safe, quality focused and cost effective: *Identify the potential for waste reduction and productivity wins *Understand how to get your lean project off the ground *Enable a positive impact on your staffs’ achievements *Grasp the reality of how to sustain and drive forward your approach Who should attend? Through interactive exercises and extensive group work, you will have the opportunity to come together with other outpatient departments, learn how to embed the theory into practice and return to your trust fired up to make the necessary changes and deliver efficiency. Designed for outpatient clinic leads, this day would have particular value for whole-team attendance and would be useful for: *Heads of Service and Nursing, Clinical Leads & Consultants *Clinical Nurse Managers, Lead Nurses, Matrons & Sisters *Change, Project, Transformation, Business & Operations Managers *Administration, Service Improvement and Patient Service Managers Sponsorship and exhibition opportunities Have you considered sponsoring or exhibiting at this day? If you join us in 2015, you will be able to talk directly to this Outpatient Department audience, build familiarity and take away leads. We welcome exhibitors and sponsors for 2015. Please view our exhibition page or contact sanjay.singh@sbk-healthcare.co.uk for further details. Working with your association or network If you belong to an association or network that is related to Outpatient Departments, SBK would welcome working with you. We can offer your members or network a discounted rate and a link with your website. Please email Nichola.cadwallader@sbk-healthcare.co.uk for further details

04 de noviembre de 2015 | Birmingham (Reino Unido)


Maple House

150 Corporation Street, Birmingham B4 6TB

Birmingham (Reino Unido)


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